UMAMI·CATERING
FI

Terms

Service & cancellation terms

Updated 21 June 2026

These terms cover the private-chef and catering services of Umami Catering (Chili Catering, business ID 2515229-7). A confirmed booking constitutes acceptance of these terms.

1. Booking & confirmation

You can enquire via the website form, email or phone. A booking is confirmed by email or phone once the menu, date, guest count and price are agreed. A confirmed booking is binding under these terms.

2. Pricing

The price is based on the chosen menu, the guest count and the event location, and is agreed when the booking is confirmed. If the guest count changes, the price is recalculated for the new count — it is not necessarily the same as for the original number.

3. Changes & cancellations

  • —The guest count can be changed free of charge when notified at least 3 days before the event. The price is recalculated for the new count.
  • —For reductions made less than 3 days before the event, the cancelled guests are charged 50% of their share, and the attending guests are charged in full. Example: on a €150/guest menu, cancelling two guests two days before is 2 × €75 for them, with the remaining guests at full price.
  • —Cancellation of the whole booking is free more than 3 days before. When cancelled 3 days before or later, 50% of the agreed price is charged and no service is provided.

4. Larger events & catering

For catering and larger events (for example a buffet, or events of around 20 guests and up) a longer cancellation window applies: cancellation is free more than 14 days before the event; 25% of the agreed total is charged at 7–14 days before; 50% of the agreed total under 7 days before.

5. Tableware rental

Tableware rental (via our partner) is free to cancel more than 7 days before the event; after that the rental is charged in full. The client is liable for broken or lost items at replacement cost, and the tableware is returned in the agreed condition.

6. Included in the service

  • —Menu planning and wine recommendations
  • —Sourcing of ingredients
  • —Cooking and service on site, including presenting the wines
  • —Cleaning the kitchen to at least the state it was in on arrival

7. Not included

Wines and other drinks, tableware (available to rent) and table linens are not included. Some items — typically wine glasses and plates that stay on the table until the end of the evening — may be left in the dishwasher, as there isn't time to return them all to their places before departure.

8. Invoicing & payment

An invoice is sent after the event, the same or the next day. Payment terms are 7 days net, with 11% late-payment interest. A request to review the service on Google is sent with the invoice.

9. Household tax deduction

The labour share qualifies for the Finnish household tax deduction when the work is done in your home or holiday home. The invoice itemises the labour and ingredient shares. The amount and terms are set annually — check them with the Finnish Tax Administration.

10. Allergies & liability

Please inform us of allergies and special diets in advance, at the latest when the menu is confirmed. We accommodate them to the best of our ability, but a range of ingredients is handled in the kitchen. We are not liable for cancellations caused by force majeure.

11. Governing law

These terms are governed by Finnish law. Disputes are resolved primarily through negotiation.